Privacy Policy

Christopher Lee, Mortgage Loan Originator, NMLS #862836, operating through NEXA Lending LLC, NMLS #1660690 ("NEXA Lending," "we," "us," or "our"), respects your privacy and is committed to protecting the personal information you provide when requesting mortgage information, completing an online form, communicating with us, or using our mortgage-related services.

Information We Collect

We may collect information that you voluntarily provide, including:

• Name
• Email address
• Telephone/mobile number
• Mailing address
• Information regarding your home purchase, refinance, or mortgage inquiry
• Estimated credit information
• Income, employment, asset, property, and other financial information you choose to provide
• Information submitted through Facebook, Instagram, website forms, landing pages, LeadConnector forms, or other lead-generation platforms

Additional information may be collected during a formal mortgage application as permitted or required by applicable law.

How We Use Your Information

Information collected may be used to:

• Respond to your mortgage inquiry
• Determine potential mortgage financing options
• Contact you regarding products or services you requested
• Schedule consultations or appointments
• Provide mortgage-related information and updates
• Process or assist with a mortgage application
• Maintain customer and prospect records
• Improve our services and communications
• Satisfy legal, regulatory, compliance, fraud-prevention, and recordkeeping requirements

SMS/Text Message Communications

If you provide your mobile telephone number and consent to receive text messages, you authorize Christopher Lee and/or NEXA Lending to send SMS/text messages regarding your inquiry, mortgage financing options, appointments, application updates, and related services.

Consent to receive marketing text messages is not a condition of obtaining a mortgage loan or other service.

Mobile information and SMS opt-in consent will not be sold, rented, shared, or disclosed to third parties or affiliates for their marketing or promotional purposes.

Mobile opt-in information may be provided to service providers when necessary to deliver requested communications, subject to applicable privacy and confidentiality requirements.

Information Sharing

We do not sell your personal information.

Information may be disclosed when reasonably necessary to provide mortgage-related services, including to lenders, investors, credit reporting agencies, settlement service providers, technology providers, processors, underwriters, regulatory authorities, or other parties involved in evaluating or processing a mortgage transaction.

Information may also be disclosed when required or permitted by law, including for fraud prevention, regulatory compliance, legal proceedings, subpoenas, or requests from government authorities.

Facebook, Instagram & Online Advertising

If you submit information through a Facebook or Instagram advertisement or lead form, the information you provide may be transmitted to us through Meta and our customer relationship management and marketing systems.

Information received through these platforms is handled in accordance with this Privacy Policy and applicable laws and regulations.

Your use of Facebook, Instagram, or other third-party platforms is also subject to those platforms' respective privacy policies and terms.

Cookies & Website Technology

Our websites and landing pages may use cookies, pixels, analytics tools, and similar technologies to understand website activity, improve user experience, measure advertising performance, and support marketing activities.

You may be able to control cookies through your browser or device settings.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, misuse, alteration, or destruction.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

Third-Party Websites

Our websites, advertisements, or communications may contain links to third-party websites.

We are not responsible for the privacy practices, security, or content of independently operated third-party websites.

Children's Privacy

Our mortgage services are intended for adults and are not directed toward children under 18.

We do not knowingly solicit mortgage inquiries from children.

Changes to This Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in our practices, technology, services, or legal and regulatory requirements.

Updates will be reflected by changing the "Last Updated" date displayed at the top of this policy.

Contact Information

SMS Consent Disclosure for Online Forms